Privacy Notice
Last updated: February 20, 2026
This Privacy Notice for FreightHQ describes how and why we might access, collect, store, use, and/or share your personal information when you use our services.
Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.
- 1. What Information Do We Collect?
- 2. How Do We Process Your Information?
- 3. When and With Whom Do We Share Your Personal Information?
- 4. Do We Use Cookies and Other Tracking Technologies?
- 5. How Do We Handle Your Social Logins?
- 6. Is Your Information Transferred Internationally?
- 7. How Long Do We Keep Your Information?
- 8. Do We Collect Information From Minors?
- 9. What Are Your Privacy Rights?
- 10. Controls for Do-Not-Track Features
- 11. Do We Make Updates to This Notice?
- 12. How Can You Contact Us About This Notice?
- 13. How Can You Review, Update, or Delete the Data We Collect From You?
Personal Information You Disclose to Us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Sensitive Information
We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate.
Information Automatically Collected
In Short: Some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as:
- IP address and browser/device characteristics
- Operating system and language preferences
- Referring URLs and device name
- Country and location information
- Information about how and when you use our Services
This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
- To provide, maintain, and improve our Services
- To process your requests and transactions
- To communicate with you about products, services, and events
- To monitor and analyze trends, usage, and activities
- To detect, prevent, and address technical issues and fraud
- To comply with legal obligations
In Short: We may share information in specific situations described in this section and/or with the following third parties.
We may need to share your personal information in the following situations:
- 1Business Transfers.
We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition.
- 2Affiliates.
We may share your information with our affiliates, in which case we will require those affiliates to honor this Privacy Notice.
- 3Business Partners.
We may share your information with our business partners to offer you certain products, services, or promotions.
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our Services. Some online tracking technologies help us:
- Maintain the security of our Services
- Prevent crashes and fix bugs
- Save your preferences and assist with basic site functions
- Analyze usage patterns to improve our Services
In Short: If you choose to register or log in to our Services using a social media account, we may have access to certain information about you.
Our Services offer you the ability to register and log in using your third-party social media account details (like your Google login). Where you choose to do this, we will receive certain profile information about you from your social media provider.
In Short: We may transfer, store, and process your information in countries other than your own.
Our servers are located in the United States. If you are accessing our Services from outside the United States, please be aware that your information may be transferred to, stored by, and processed by us in our facilities and in the facilities of the third parties with whom we may share your personal information.
Data Transfer: We ensure that your data is protected in accordance with this Privacy Notice regardless of where it is processed.
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this Privacy Notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible, we will securely store your personal information and isolate it from any further processing until deletion is possible.
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly collect, solicit data from, or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services.
In Short: You may review, change, or terminate your account at any time.
Withdrawing Your Consent
If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can contact us using the information provided below.
Most web browsers include a Do-Not-Track ("DNT") feature. At this stage, no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals.
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Last updated" date at the top of this Privacy Notice.
If we make material changes to this Privacy Notice, we may notify you via email, website banner, or other means to ensure you are aware of the changes.
If you have questions or comments about this notice, you may email us at privacy@freighthq.io
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, details about how we have processed it, correct inaccuracies, or delete your personal information.
To request to review, update, or delete your personal information, please email us at privacy@freighthq.io.
If you have questions about this Privacy Policy, please contact us at privacy@freighthq.io
Want to review or delete your personal data? Submit a Data Request